Legal
Privacy & cookie policy
01Who we are
This website, silverback-partnership.com, together with its partner portal and report links, is built, owned and operated by:
C-RT Media Kft.
EU VAT number: HU32094066
Email: marketing@crtmedia.hu
We are the data controller for the personal data described below. We run the site for the Silverback Partnership programme, which supports breaking events, athletes and organisers.
02The short version
- The website does not use analytics, advertising or tracking cookies.
- Emails we send from our partner portal contain a small invisible image and links that pass through our server, so the Silverback team can see whether an email was opened or a link clicked. Details below.
- We only collect what you give us – for example in a partnership application or an event report – and use it to run the partnership programme.
- Optional preference storage (sound and intro settings) is only used if you allow it.
- You can ask us at any time what we hold about you, and to correct or delete it.
03What we collect and why
Partnership applications
Name, email, phone, organisation details, country, website and social channels, event or project details, dates, budget, audience numbers, track record and anything else you choose to send. Purpose: assessing your application and contacting you about it. Legal basis: steps taken at your request before a possible agreement (GDPR Art. 6(1)(b)) and our legitimate interest in running the programme (Art. 6(1)(f)).
Partners, events and reports
Organisation and contact details, event information, funding and payment status, agreements, event reports, results, audience figures, photos and documents you upload through a report link or that we receive from you. Purpose: managing the partnership, payments, reporting and reminders. Legal basis: performance of the agreement (Art. 6(1)(b)), legal obligations such as accounting (Art. 6(1)(c)) and legitimate interest (Art. 6(1)(f)).
Portal accounts
For administrators: username, email address, one-time sign-in codes (stored only as a secure hash and valid for 10 minutes), session data, sign-in times and an audit log of the actions taken in the portal (for example creating events, decisions and report approvals). This activity overview is visible only to the main administrator. Purpose: secure access and accountability. Legal basis: legitimate interest in keeping the platform secure (Art. 6(1)(f)).
Saved applications (save and finish later)
If you choose to save an unfinished application, your answers (not your files) are stored for 30 days together with your email address, and we email you a private link to continue. Legal basis: steps taken at your request (Art. 6(1)(b)).
Messages and automatic emails to partners
Messages you send through your Silverback page and our replies are stored in the partner portal with your name and email address, and are emailed to the Silverback team members who receive notifications and to the partner contact. The day after a supported event, we automatically email the partner contact a private link to submit the post-event report. Legal basis: performance of the partnership agreement (Art. 6(1)(b)) and legitimate interest in running the programme (Art. 6(1)(f)).
Emails from the partner portal
Emails we send from the partner portal – sign-in codes, invitations, reminders, decisions, report links and messages – contain a unique, invisible 1×1 image, and their links pass through our server once before taking you to the page. When your email program loads the image or you click a link, we record that this email was opened or clicked, when, and how many times. We do not record your IP address or device for this, and we never use it for advertising. When you open your report link or submit a report, we record the time. Some email programs load images automatically (for example Apple Mail Privacy Protection) or scan links for security, so these records are an indication only. You can block open tracking by turning off automatic image loading in your email program, or ask us to switch it off for you. Purpose: making sure important messages and report deadlines reach partners and the team, and following up when they do not. Only the main administrator can see these records. Legal basis: legitimate interest (Art. 6(1)(f)).
Internal assessment
The Silverback team scores applications on five published criteria (fit, track record, reach, feasibility and value for Silverback). Scores are internal; decisions are always made by people.
Technical and security data
When you visit, our hosting provider and our security firewall process your IP address, browser type and the pages requested, to deliver the site and protect it against attacks. Legal basis: legitimate interest in a secure, working website (Art. 6(1)(f)).
06How long we keep it
- Applications that do not lead to a partnership: up to 2 years after the decision, so we can consider future applications – unless you ask us to delete them sooner.
- Partnership, event and report records: for the duration of the partnership and 5 years afterwards (the general limitation period under Hungarian civil law).
- Accounting documents: 8 years, as required by Hungarian accounting law.
- Saved (unfinished) applications: 30 days.
- Messages: together with the partnership records above.
- Sign-in codes: 10 minutes. Sessions: up to 30 days. Audit log: up to 5 years.
- Email open and click records: 2 years.
07Your rights
You can ask us for access to your data, to correct or delete it, to restrict or object to its processing, and to receive it in a portable format. Where we rely on consent, you can withdraw it at any time – this does not affect processing before the withdrawal. We answer within one month.
You can also complain to the Hungarian supervisory authority: Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH), 1055 Budapest, Falk Miksa utca 9–11, naih.hu – or to the authority in the EU country where you live or work.
08Security
The portal uses one-time email codes instead of passwords, short-lived sessions, CSRF protection and an audit log. Uploaded documents are stored outside the public web folder, and the site sits behind a firewall. No system is perfectly secure, but we work to protect your data and will notify you and the authority of a breach where the law requires it.
09Changes to this policy
We update this policy whenever we change how the website or the partner portal handles personal data. The date at the top shows the latest version. See also our terms & conditions.